BI Infrastructure & Managed Services
Offload management of your IT and business intelligence infrastructure and focus on your core business.
Focus on your business. Reduce costs.
Managing BI and IT teams, processes and infrastructure can be time consuming, complex and expensive. Our flexibly-priced managed services packages allow you to offload IT and BI infrastructure management tasks on to our technical team, who actively monitor services and provide user and technical support thereby helping you focus on your core business and reduce costs.
Why Choose Our Managed Services?
Our tailored service level agreements (SLAs) are client-focused and ensure efficient and effective managed service delivery.
Benefits:
- Pro-active monitoring and support, which leads to minimized service outages
- Predictable IT support costs
- Flexible pricing models
- No need to spend your hard-earned revenue on big IT teams
- Client-focused Service Level Agreements that allow you to negotiate service metrics to suit your needs
Managed Services Pricing
Silver
From $150/Month
- From 6Hrs/Week
- 60min Response Time (TTFR)
- 90min Resolution Time (TTR)
- Optional Client Email
- After Hours Support - Best Effort
Gold
From $300.00 / Month
- From 10Hrs/week
- 40min Response Time (TTFR)
- 60min Resolution Time (TTR)
- Optional Client Email
- After Hours Support - Best Effort
Platinum
From $500/month
- From 15Hrs/week
- 30min Response Time (TTFR)
- 40min Resolution Time (TTR)
- Dedicated Client Email
- After Hours Support - Available